Return/Exchange Policy
At Kinaara Jewels, we are giving you a seamless shopping experience, which is why we offer flexible options and an exchange policy.
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Instructions for Returns & Exchanges:
- Email us-Kinaarajewels@gmail.com. We will email a return shipping authorization number and a detailed description.
- you can easily return or exchange your item within 30 days.
- We will ensure you, that you will get a refund within 5 to 7 business days.
- Customized or personalized orders can not be returned or exchanged!
- We would like to ensure that the product or jewelry is in its original, unused condition, followed by all original packaging and documentation in the right condition.
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Please make sure that you have uploaded all of the images and videos since you opened the item if you would like to return it.
- To Initiate a return or exchange, simply contact our customer service team at the given email address Kinaarajewels@gmail.com with your order details. They will surely guide you.
- We will process your return or exchange by verifying your receipt and item to ensure it meets our criteria.